Terms & Conditions
General Terms & Conditions
All tickets sold by Barefoot Cinema are subject to the following terms and conditions:
- Barefoot Cinema is a licensed 18+ event only. All patrons under the age of 18 years old must be accompanied by a parent or guardian. Further recommended age restrictions are based on each individual screening.
- All ticket sales are final and non-refundable. Refunds will not be made for inadvertently booking the wrong session.
- Ticket exchanges can be made up to 72 hours prior to the commencement of the chosen session. An exchange fee of $1 per ticket will apply to all tickets exchanged. No ticket exchanges can be made less than 72 hours prior to the commencement of the chosen session.
- Barefoot Cinema may cancel or reschedule the event for any reason whatsoever, including if the weather conditions pose a risk to patrons or staff or if directed or required to do so by the land manager or any emergency services (including the Country Fire Authority).
- Should the event be cancelled, Barefoot Cinema will contact and inform ticket holders as soon as possible and tickets for the cancelled session will be transferable for another session during the current or subsequent season. Tickets will not be refundable.
- Complimentary tickets will not be refunded if unused and are valid for the duration of the current season only.
- The ticket prices listed on our website do not include all booking and payment processing fees.
- Barefoot Cinema reserves the right to withdraw, reschedule, change or vary any aspect of any session during the current season without notice and Barefoot Cinema reserves the right of admission.
- Barefoot Cinema is an all-weather outdoor event that will go ahead in most weather conditions, including in the event of light or intermittent rain or during weather conditions which patrons may consider to be unsatisfactory.
- Umbrellas are not permitted to be used while watching the film as they will obstruct the view of other patrons, but guests are encouraged to bring and wear appropriate clothing and footwear for an all-weather outdoor event, suited to the weather conditions expected on the day of the session (noting the unpredictability of the weather in the area within which Barefoot Cinema is located) and umbrellas may be used before the film starts.
- It is a condition of sale that tickets may not be offered for re-sale on 3rd party websites such as eBay or Gumtree. Tickets may not be resold or offered for resale at a premium (including online auction sites) or used for advertising, promotion or other commercial purposes (without prior written consent from Barefoot Cinema). If a ticket is used in breach of these conditions, it may be cancelled without refund and the bearer of the ticket may be refused admission.
- You have a duty to exercise good judgment and act in a responsible manner while attending Barefoot Cinema and you agree that you will comply with the directions of Barefoot Cinema staff and its authorised representatives at all times.
- Barefoot Cinema reserves the right to, at its absolute discretion, eject or refuse entry to persons who are intoxicated and/or behaving inappropriately. Such persons will not be entitled to a refund of the ticket price or to exchange their tickets.
- Barefoot Cinema is set within a number of locations which are under the control of Parks Victoria, Mornington Peninsula Shire and the National Trust of Australia (Vic) and you agree to be bound by the conditions and regulations imposed by those entities when attending any session of Barefoot Cinema.
- Barefoot Cinema is a licensed event and strictly no alcohol is to be brought to the event by patrons. Barefoot Cinema may search patrons and their bags for any alcohol prior to allowing admission to the event, and may confiscate any alcohol found during such searches.
- Pets (including dogs) are absolutely not permitted into the event – unless expressly advised otherwise by Barefoot Cinema. Patrons will be refused entry to the event and asked to leave the venue if accompanied by such pets (including dogs).
- Barefoot Cinema does not guarantee entry to persons who have not booked for a specific session, including complimentary ticket holders, ticket voucher holders or persons holding transferable tickets from a cancelled session.
- Persons holding complimentary tickets or people holding transferable tickets from a cancelled session are strongly encouraged to pre-book their tickets for specific sessions by visiting barefootcinema.com.au, as those tickets remain subject to availability and cannot be used if the session is sold out prior.
- Patrons must not damage or remove any vegetation or property belonging to the venue manager or Barefoot Cinema or located within the locations.
- Patrons must remain within Barefoot Cinema’s designated site area and must stay within the designated pedestrian pathways if walking to and from the car park to the event site.
- Patrons using any shuttle bus service offered by Barefoot Cinema do so at their own risk and acknowledge that they may have to queue and wait for entry onto a shuttle bus if capacity has been reached.
- Patrons acknowledge that there is strictly limited car parking available at Barefoot Cinema and Barefoot Cinema does not guarantee that there will be availability.
- Patrons may be refused entry if the parking capacity has been reached and the patrons do not have a pre-purchased parking ticket.
- Any patrons that park their car at Barefoot Cinema or any of our venues do so at their own risk.
- Open flames (excluding cigarette lighters) of any sort whatsoever must not be bought into or used at Barefoot Cinema or within our venues.
- Smoking is only allowed within designated areas at Barefoot Cinema (if any).
- By entering the Barefoot Cinema event site, you agree to being filmed or photographed and to have your name, photograph and any video footage of you used for promotional or advertising purposes by any means, including on our website, on social media and in any printed, radio or television media.
- You acknowledge that you attend Barefoot Cinema at your own risk and that you are not, to the best of your knowledge, suffering from a condition which would prevent and/or render you unfit to attend the event. The purchaser or user of the ticket voluntarily assumes the risk of injury, property damage or loss while attending Barefoot Cinema. You agree to take all reasonable measures to protect yourself from the risks of attending the event.
- By purchasing a ticket, you acknowledge and agree that we will collect personal information during that purchasing process for the primary purpose of providing our services to you, providing information to our clients and for marketing purposes.
- You are responsible for all property that you bring to the event and Barefoot Cinema accepts no responsibility for loss or damage to this property.
Wet Weather Policy
As an outdoor cinema, part of the fun is enjoying the great outdoors. However, that does mean that there is a risk that the weather may not be ideal for your chosen session. If we could control the weather, we would absolutely make it perfect conditions every day! Sadly, that’s not the case.
Barefoot Cinema is an all-weather outdoor event that will go ahead in most weather conditions, including in the event of light or intermittent rain or during weather conditions which you may consider to be unsatisfactory. If the weather is looking a bit dicey, we encourage you to dress appropriately and be sure to bring something to keep you nice and warm and dry throughout the night.
If there is a risk of bad weather, we will try to get in contact with you as early as possible to let you know what is happening so keep an eye on your text messages, emails and our social media channels for all the latest updates.
In some cases, we will cancel or reschedule a particular session, including inf the weather conditions pose a risk to patrons or staff or if directed or required to do so by the land manager or any emergency services (including the Country Fire Authority).
If we do cancel or reshedule an event, we will contact you as soon as possible to let you know what’s happening and you will be able to transfer your tickets to any other session at any of our venues during the current or subsequent season. Tickets will not be refundable.
We will send you further details by email if we do have to cancel a session, but the process for exchanging your tickets is quite straight forward and we’re always here to help if you do have any questions.
Barefooters VIP Club - Terms & Conditions
All of the Barefooters VIP Club rewards are subject to the following terms and conditions and those set out on General terms and conditions:
To redeem your rewards, you just need to head to the Barefoot Bar, show your valid Barefoot Cinema ticket and your Barefooters VIP Club card, and the Barefoot team will sort you out;
The rewards are only valid to be redeemed once per person;
You are only entitled to one Barefooters VIP Club card per person;
The level of reward is based on your number of visits to Barefoot Cinema this season only, but includes all of our venues;
Except in the case of the reward for your fourth visit, the rewards will only apply based on each individual’s number of visits. For example, if you come to Barefoot Cinema for your third visit with two friends who are coming for their first time, you’ll be entitled to a free VIP upgrade and your friends will be entitled to a free popcorn. The VIP upgrade won’t apply to the whole group;
On your fourth visit, you and a lucky friend will get upgraded to the Ultimate VIP Experience and that will apply to your friend, regardless of the number of times they have visited Barefoot Cinema this season;
To redeem all rewards, including the VIP upgrades on your third and fourth visits, you still need to have a valid general admission ticket;
Any deliberate breach of these terms, may result in you being disqualified from the Barefooters VIP Club;
We may update these terms and conditions at our absolute discretion.
Barefoot Cinema is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone, age or date of birth and ticket purchasing history.
This Personal Information is obtained in many ways including by email, through social media, via our website www.barefootcinema.com.au, from your website, through correspondence, by telephone or interviews, when you purchase tickets, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and for marketing purposes. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
It is unlikely we will collect any sensitive information, but in the event that we do, sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure;
- Where required or authorised by Security of Personal Information;
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Barefoot Cinema will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.
PO Box 315
Sorrento VIC 3943
0424 086 955
Competition Terms and Conditions
1.1 The promoter is Barefoot Cinema Pty Ltd (ABN 50 614 552 671) of 14 Westmore Ave, Sorrento VIC 3943 (“Us”), together with the partner company named in the promotion (if applicable) (“Promoter”).
1.2 The information stated in the competition description on Barefoot Cinema’s website or Barefoot Cinema’s Facebook page, including in relation to how to enter and prizes, forms part of these terms and conditions.
1.3 Entry into the competition is deemed acceptance of these terms and conditions.
2.1 Entry is open to all residents of Victoria over the age of 18 except employees and immediate families of the Promoter and any related entities or associates.
2.2 Entrants must be over 18 years old at the time of entry to be eligible to enter the competition.
2.3 The Promoter reserves the right to request proof of identity and address to verify the details of the entrant in order to claim the prize.
3. START AND END DATE
3.1 The start and end date for entry into the competition is as stated in the competition description published on Barefoot Cinema’s website or Barefoot Cinema’s Facebook page. If the start and end date is not stated in the description, the start date for entry into the competition will be the date on which the competition details are published and the end date will be 11.59pm on 16 February 2020 in Victoria.
3.2 The time of entry will be in each case the time the entry is received by the Promoter or, if submitted electronically, by the Promoter’s database.
3.3 The Promoter takes no responsibility for late, lost or misdirected entries, including due to technical difficulties or disruptions.
4. PRIZE DETAILS
The prize details and value (if applicable) are as stated in the competition description published on Barefoot Cinema’s website or Barefoot Cinema’s Facebook page.
5. HOW TO ENTER
5.1 The requirements for entry into the competition are as stated in the competition description published on Barefoot Cinema’s website or Barefoot Cinema’s Facebook page.
5.2 The entrant takes full responsibility for the content of its entry and the costs of entering into the competition (including all ancillary or associated costs).
5.3 The entrant must ensure, and warrants, that the details it provides in its entry into the competition are true and correct.
5.4 The Promoter retains the right to verify, request evidence verifying or to require the entrant to verify the information provided by the entrant in its entry into the competition.
5.5 Only one entry per person is allowed, unless stated otherwise in the competition description published on Barefoot Cinema’s website or Barefoot Cinema’s Facebook page.
6.1 The Promoter reserves the right to disqualify any entrants or entries where it reasonably suspects there has been unlawful or improper conduct, such as infringing any third-party intellectual property rights, or any other breach of these terms and conditions.
6.2 If the entrant or an entry is disqualified in accordance with section 6.1 above, the disqualified entrant or owner of the disqualified entry will not have any rights (whether in contract, tort or otherwise at law) against the Promoter for any loss or damage suffered as a result of the relevant disqualification.
7. PRIVACY AND COLLECTION OF INFORMATION
7.2 The Promoter will collect personal information about the entrant, such as its name and contact details, when entering the competition or using Barefoot Cinema’s website. Such information is collected primarily for the purpose of marketing and promoting the Promoter’s products, services or events to you.
7.3 If the competition is run in conjunction with another party (as stated in the competition description), the entrant acknowledges, consents and agrees that we may provide the information collected through the competition to that other party that is running the competition with Barefoot Cinema for the purpose of that other party promoting its products or marketing to the entrant.
8. NOTIFICATION OF WINNERS
8.1 We will notify the winner of a competition by email or phone, using the details provided in the relevant entry. We will also endeavour to publish the details of the winner on Barefoot Cinema’s Facebook page and on Barefoot Cinema’s website.
8.2 The winning entrant must contact Barefoot Cinema at email@example.com to collect the prize and must follow comply with any other requirements for claiming the prize stated in the competition description published on Barefoot Cinema’s website or in any communication by email, phone, Facebook or on Barefoot Cinema’s website notifying of the winning entrant or entry.
9.1 If the prize is provided by a party other than Barefoot Cinema, the prize and collection of the prize will also be subject to any terms and conditions imposed by the party supplying the prize.
9.2 The Promoter reserves the right to request identification from the entrant to collect the prize.
9.3 If the prize is not collected within 30 days of the earlier of the following:
9.3.1 the winning entrant or entry being published on Barefoot Cinema’s website or Barefoot Cinema’s Facebook page; or
9.3.2 the date on which the Promoter attempted to notify the winning entrant that it had won the competition, even if the winning entrant never received such notification,
the Promoter reserves the right redraw the prize and award it to another eligible entrant.
9.4 The Prize is as stated on the competition description published on Barefoot Cinema’s website or Barefoot Cinema’s Facebook page.